Tourism Employment: Analysis and Planning

Author: Michael Riley, Adele Ladkin, Edith Szivas

Related Formats:
Paperback, Ebook(PDF), Ebook(EPUB)
Channel View Publications
Number of pages:
210mm x 148mm
Price: £89.95
Price: $129.95
Price: €109.95
This book is an attempt to understand tourism employment in a holistic way. Using ideas from labour economics, work psychology and industrial sociology the authors look at tourism employment in both its workplace context and its wider economic and social environment and attempt to tell a coherent story. Both behavioural and economic perspectives are used to address questions that are salient to manpower planning, education planning and tourism management. By examining the diversity and commonality within occupations against the background of a dynamic labour market the text develops themes that contribute to our understanding of the behaviour of workers and managers in the industry.

Michael Riley is Professor of Organisational Behaviour at the School of Management Studies for the Service Sector University of Surrey, Guildford UK. His work over two decades centres upon the labour aspects of tourism and he has written extensively on human resource management and labour market issues.

Adele Ladkin is a Reader in Tourism at the International Centre for Tourism and Hospitality Research, School of Service Industries, Bournemouth University, UK. Her research interests are in the areas of tourism education, career analysis and labour mobility in the tourism and hospitality industry, and the meetings, incentives, conventions, and exhibitions industry. She is Assistant Editor in Chief for the International Journal of Tourism Research.

Dr. Edith Szivas is a Lecturer in Tourism at the School of Management Studies for the Service Sector, University of Surrey, UK, where she is Course Leader for the Management and Tourism BSc (Hons) Degree. Her research interests and publications are in the field of labour economics, mobility, economic transition and tourism planning and development.

Introduction: The Concept to the Book Part One: Understanding the Industry 1. Diversity and Planning; 2. Attraction and Accessibility; 3. Labour Productivity; 4. Pay Administration; 5. The Nature of Service Labour Part Two: Analysis; Some Empirical Studies 6. The Principles of Biographical Analysis; 7. Mobility into Tourism; 8. Career Analysis and Labour Markets; 9. Motivation and Occupational Choice; 10. Occupational Classification and Analysis; 11. Skill Accumulation Patterns; 12.Personal Career Strategies Part Three: Human Resource Development 13. Human Resource Management; 14.Vocational Education and Markets: Tourism Education; 15. Planning and Development
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